If you no longer require your domain name, you will need to disable the auto-renew option.
You can submit this request within your [client portal] (If you cannot remember your password, there is a [password reset link]).
Step 1
Once logged into the account, click on the Domains tab and then My Domains.
Step 2
Select the Active button (under the Status column) on the domain you wish to cancel.
Step 3
On the left-hand side, you will see the Manage section, click on Auto-renew.
Step 4
Click disable auto-renew.
The domain will now expire at the end of the current period.
Need further assistance?
If you require further assistance please contact the ProStack team and we can help get this resolved for you! Get in touch today!
