To transfer .COM domains, and most other global domain names from another provider, you first need to ensure the following requirements are met.
- If the domain name has WHOIS privacy enabled, this must be disabled before a domain transfer can be initiated
- The registrant contact email address is valid and emails can be received to the address
- The domain is "unlocked"
- You have the EPP or Transfer code
You will need to make the required changes, and obtain the required information from the existing domain provider.
*Please note: for many domain names, changes made to the registrant information (in items 1 and 2 above) may restrict the domain name and prevent transfer for a period of 60 days).
Global domains are renewed for 1 further year automatically as part of the transfer. This is a standard and mandatory part of the transfer process between all domain registrars.
Step 1
Once you're ready to transfer in a domain name to ProStack, you should log in to your [client portal] (If you cannot remember your password, there is a [password reset link]).
Step 2
Click on the Domains option at the top, and then select Transfer Domains to Us.
Step 3
Enter the domain name you wish to transfer in, and then put the EPP/Auth Code and click add to cart.
Step 4
On the next page, you can choose to set domain privacy and hide the registrant/tech/admin/billing contact information from public view.
Step 5 (a)
If you wish to continue using existing Nameservers after the transfer completes, please enter these in the Nameservers section.
Step 5 (b)
If you have Shared or Reseller Hosting services with Prostack, you may use Prostack's nameservers for your domain name DNS. These are:
ns1.ss-core.net and ns2.ss-core.net
Step 6
Once you've set the nameservers you wish to use, click Continue. You'll then be able to complete the order.
Please note: The domain transfer will be released within the 7-day waiting period. Further information on how long it takes for a domain to be transferred can be found [here].
Need further assistance?
If you have any questions or need further assistance on how to transfer your domain names to Prostack, open a support ticket and our team will be happy to assist. [Get in touch today!]
