If you're unable to log into your account, you can easily reset your password...How do I update my Contact Details?
You can update or edit your contact details within the [client portal] (If you...How can I add a new contact to my account?
If you would like an additional contact to email our technical support team...How do I add a new user to my Client Portal?
Adding a new user to help manage your account is simple, you can do this within...What is the difference between a user and a contact in my Client Portal?
This article will explain the difference between the new account user section and the existing...How do I get technical support from ProStack?
If you can't find a solution to your problems in our knowledgebase, you can submit a ticket to...What payment methods do ProStack accept?
We currently accept payments via Credit/Debit Card, PayPal, Bank Transfer, and...How do I update my card details?
You can update or edit your card details within the [client portal] (If you...How do I set up Direct Debit as my payment method?
If you would like to pay via Direct Debit, please open up a support ticket and we will provide...How do I set up a PayPal subscription for my service?
You can set up a PayPal subscription on an unpaid invoice within the [client portal] (If you...How do I become an Affiliate?
Signup to ProStack's affiliate scheme and receive 10% of the revenue generated over the first...How do I pay an outstanding invoice?
You can make payment for any invoices within the [client portal] (If you cannot...How do I view my invoices?
You can view or download any invoices within the [client portal] (If you cannot...Why does my invoice address not match my primary account details?
Have you recently updated your primary account information but the latest...How do I view my account credit?
If you have credit on your account and wish to see the current balance, you can...Can I view historical emails sent by ProStack?
Any email correspondence sent by the ProStack team is logged within the client portal. This...Shared Hosting: How do I upgrade my service within the client portal?
If you have [Shared Hosting or Reseller Hosting] plans with us, you can upgrade...Shared Hosting: How do I change my cPanel password from the client portal?
For our [Shared hosting] customers there's an option to reset your cPanel...How do I cancel my services?
If you no longer require your service, you will need to submit a cancellation...