Managed hosting that’s already on it
Faster sites for your clients, fewer 3am callouts for your team. We do the thinking and tinkering; you focus on your business.
Fully hands-on support for
…and more!
24/7 UK managed hosting support
When things go wrong, we know you need a calm, rapid and informed response. No cookie-cutter messages, no call centres, and no outsourcing. Just expert support from an in-house team that’s equipped to solve your problems, fast.
- UK-based customer support, 24 hours a day, 365 days a year
- 6 minutes average ticket response time
- Dedicated, friendly account managers
- Technical expertise without the jargon
Real-time monitoring and alerting
We see it before you do. Our best-in-class monitoring and alerting means we have visibility into every part of your hosting solution, with hundreds of system metrics and over 40 alerts. So, if things go wrong, we know about it before your customers do.
- Over 40 monitors and health checks
- Prostack insights: real-time and historical stats to spot trends before they become problems
- Monitored by human eyes round the clock
- Full visibility of website performance
How we do it: measuring network performance
Tuned for ultimate performance
Nothing irritates us more than a slow website. Our environments are finely tuned to give you lightning-fast sites. Prostack customers see noticeable speed gains versus their old setup.
- All-NVMe infrastructure
- Optimised server environments
- 100% uptime SLA
- E-commerce-ready and tailored to your platform. Magento, WooCommerce, PrestaShop and more
- Proactive speed testing and benchmarking service
How we do it: optimising speed and performance
Security that never sleeps
No more hacked sites! Sleep easy with firewalls, WAF and malware scanning tools as standard. We also run Monarx Active Protection to stay one step ahead of any emerging threats from the depths of the internet.
- Proactive security tools to monitor and defend your sites from malware
- Multi-layer firewall that blocks attacks before they reach your site (CSF, WAF, mod_security)
- PCI compliant configurations available
- Automatic patching and security updates
How we do it: staying resilient against malware with Monarx
Peace of mind with secure, off-site daily backups
Our nightly backup process is like a scene from 24 – where everything is going right. Automatically. This means you can restore everything from a single file to the whole server, quickly and easily.
- Automated nightly backups and offsite storage
- Restore everything from a single file to an entire server
- Flexible retention periods
How we do it: fast, secure and reliable backups with Restic
In-house spam filtering
We run our own filtering cluster to block unwanted email, including spam, phishing and malware threats. No complex setup needed – just a speedy single click to protect your domain and keep your inbox clean.
- 99.98% spam filter accuracy
- One-click setup for all your domains
- Intuitive filtering controls and powerful customisation
- Effective protection against malware, phishing and unwanted email
Cloudflare, configured and managed for you
We configure and manage Cloudflare for you - optimised settings, one-click caching of static content, improved security and faster site response times. No technical knowledge required: it’s enabled with a simple DNS change, and we handle the rest.
- Faster site response times via Cloudflare’s global network
- Reduce server load and bandwidth usage with automatic content caching
- Improve security with an external firewall solution
- Free and paid plans with additional security rules and features
How we do it: performance, security and reliability with Cloudflare
Simple, transparent pricing
Our Cloud servers start from £89 per month, with no per-request charges, so a traffic spike won’t mean a surprise bill.
Most hosts give you a ticket number. We give you a name.
A name, not a queue position
Support is in-house and UK-resident - no call centres, no outsourcing, the same familiar faces every time. Tickets get a first reply in 6 minutes on average, and are resolved in 11.
Built by the people who support it
Cito is our own hosting platform and control panel, not a licence we resell. The engineers answering you are the ones who built the stack your sites run on.
Independently certified
ISO 27001 for information security and ISO 14001 for environmental management - certified by an accredited body, not self-assessed.
In our customers’ own words
“ProStack have worked closely with our developers to make sure the site is consistently fast, regardless of traffic levels. Any issues have been picked up immediately and resolved very quickly.”
Gemma Chandler
Digital Editor – National Geographic Kids
“With ProStack, we’ve had nothing but exceptional attention to our needs. Speed and reliability are second to none, and I can sleep soundly knowing their team are monitoring everything 24/7.”
Jez Gilman
Managing Director – Ultimate Finish
“We really think of ProStack as an extension of our own team. Our decision to partner with them has proven to be more beneficial than we could ever have hoped.”
Barry Tottle
Director – Teapot Creative
Your managed hosting FAQs
What are managed hosting services?
Managed hosting means that we handle every part of your server setup and ongoing maintenance. We’ll keep your servers running optimally and protected against threats – not to mention all your files are backed up for 7 days as standard.
You can sit back and focus on running your sites, with total peace of mind that we’ve got your hosting covered. 24/7, 365 days a year.
What's the difference between managed and unmanaged hosting?
With unmanaged hosting, you’ll get access to our servers, but the rest is up to you. If you want full control over your setup, maintenance, security, restorations, and everything else, this could be the right fit!
With managed hosting, you’ll get access to our servers and 24/7, UK-based support. Plus, we’ll be handling everything from security to optimisations proactively – taking care of everything you need, before you know you need it.
Can you help with site and server migrations?
Absolutely. We can handle every aspect of your migration, free of charge, and with no downtime. Or, if you’d like to take care of this yourself, we can simply be there to cheer you on.
You can learn more about our approach to migrations here
Where can I learn more about your hosting packages?
We offer a range of hosting packages to suit all scalability and availability needs, from cloud hosting to dedicated servers. They’re all a little different, but they’re all tuned for high performance. You can take a look at our packages and pricing right here.
Are you ISO certified?
We sure are. We’re proud to be certified for ISO 27001:2022 – Information Security Management, ISO 14001:2015, Environmental Management, and ISO 9001:2015 – Quality Assurance. You can learn more here.
What’s Prostack’s uptime SLA?
100%. Why offer anything less than the very best?
Fancy going fully managed?
Come and bask in the sunshine of our fully managed hosting services, with packages starting from £89 a month. We can also migrate your servers from your current provider totally free of charge (and downtime).