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We are the human face of managed hosting.

Built for agencies and ecommerce. 6-minute average response time. Independently owned, run by industry veterans.

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100% uptime SLA · Free migration included

  • UK in-house support. No call centres. No outsourcing.
  • Independently reviewed by our customers on Trustpilot.
  • Twenty-plus years of hosting industry experience.

Trusted by teams who can’t afford slow websites

No ticket left unanswered.

Fully managed hosting means you shouldn’t have to think about your servers, and every host promises that right up until you need support.

The hyperscalers want you to talk to their documentation. The big branded hosts route you through a chatbot before you reach anyone. Plenty of hosts are reselling someone else’s infrastructure, so when something breaks they’re waiting on the same queue you are.

You don’t need more features. You need a helpdesk that actually answers, and a named person who already knows your stack.

That’s how Prostack is built. Privately owned, engineering in-house in the UK. Whether you’re on shared hosting or dedicated servers, the person who answers your ticket has the access - and the authority - to fix the thing.

That’s what managed is supposed to mean.

“We really think of ProStack as an extension of our own team. Our decision to partner with them has proven to be more beneficial than we could ever have hoped.”

Barry Tottle
Director – Teapot Creative

Three things you can hold us to.

Six-minute average response.

No tiered support or chatbots – humans answer every ticket in minutes, around the clock.

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Dedicated account managers.

Every account has a named person handling the relationship, for support and accountability when you need it.

Meet the team behind it

Independently owned.

Privately held since 2016. The people who started the company still run it.

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Fully managed hosting for digital agencies and online businesses

No nonsense 24/7 support

We’ll never leave you hanging. Honest, clear round-the-clock support that you can rely on.

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Always-on Monitoring

We see it before you do. State-of-the-art monitoring, alerting and metrics, backed by humans. 24/7/365.

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Performance, measured

Our entire platform is engineered from the ground up to offer speed and reliability. As standard, we tune the stack until it stops being the bottleneck.

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ISO 27001. PCI DSS. UK-resident data.

Our expert team live and breathe security. Firewalls, WAF, anti-malware and more. The best the market can offer to keep your sites safe and secure.

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Daily off-site backups

Sleep safe in the knowledge that we back up your services daily. We can restore anything from a single file to a whole server in a few clicks.

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In-house spam filtering

Our in-house spam filtering cluster blocks unwanted email with 99.98% accuracy.

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Seen enough? See plans & pricing

By the numbers

  • 0

    New sites hosted
    in the past month

  • 0

    Minutes average
    ticket response rate

  • 0

    Minutes average
    ticket resolution time

Ready to make the move? See plans & pricing

In our customers’ own words

“ProStack have worked closely with our developers to make sure the site is consistently fast, regardless of traffic levels. Any issues have been picked up immediately and resolved very quickly.”

Gemma Chandler
Digital Editor – National Geographic Kids

“With ProStack, we’ve had nothing but exceptional attention to our needs. Speed and reliability are second to none, and I can sleep soundly knowing their team are monitoring everything 24/7.”

Jez Gilman
Managing Director – Ultimate Finish

“We really think of ProStack as an extension of our own team. Our decision to partner with them has proven to be more beneficial than we could ever have hoped.”

Barry Tottle
Director – Teapot Creative

Fancy going fully managed?

We love a query. We live for them. Come and bask in the sunshine of our fully managed hosting services, with packages starting from £89 a month. We can also migrate your servers from your current provider totally free of charge (and downtime).

See plans & pricingAsk about migrating

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Prostack is proudly partnered with world-leading tech.