Fully managed hosting means you shouldn’t have to think about your servers, and every host promises that right up until you need support.
The hyperscalers want you to talk to their documentation. The big branded hosts route you through a chatbot before you reach anyone. Plenty of hosts are reselling someone else’s infrastructure, so when something breaks they’re waiting on the same queue you are.
You don’t need more features. You need a helpdesk that actually answers, and a named person who already knows your stack.
That’s how Prostack is built. Privately owned, engineering in-house in the UK. Whether you’re on shared hosting or dedicated servers, the person who answers your ticket has the access - and the authority - to fix the thing.
That’s what managed is supposed to mean.
“We really think of ProStack as an extension of our own team. Our decision to partner with them has proven to be more beneficial than we could ever have hoped.”
Barry Tottle
Director – Teapot Creative