Another year has gone by and we have successfully upheld our ISO 27001, ISO 14001, and ISO 9001 certifications with our annual surveillance audit.
What happens in a Surveillance Audit?
These audits are conducted to ensure that an organisation continues to meet the requirements and standards set by the International Organisation for Standardisation (ISO). We’ve previously gone into detail about ISO and why it’s important here – Why ISO Certifications matter when partnering with a hosting provider – ProStack
Surveillance audits are typically carried out on an annual basis, by a third-party certification body or registrar. These audits serve several purposes:
Ongoing Compliance – Surveillance audits help ensure that the business or organisation is consistently maintaining and adhering to the ISO standard it has been certified for. This ensures that the Quality, Information Security, and/or Environmental Management Systems remain effective and continue to meet the ISO requirements.
Continuous Improvement – You are expected to use the ISO standards as a framework for continual improvement. Surveillance audits can identify opportunities for improvement to help make the necessary adjustments to business processes and systems.
Verification of Corrective Actions – For any previous non-conformities or corrective actions as a result of an initial certification audit or a previous surveillance audit, the surveillance audit will verify whether these issues have been dealt with and resolved.
Review of Documentation – Auditors will review the controlled documentation, policies, and procedures to ensure they are up to date and in compliance with the ISO standard.
ISO 27001 – Information Security Management
Safeguarding sensitive data is a top priority, and to ensure compliance, we continued to prioritise our information security measures. We implemented regular risk assessments, and robust data protection protocols, and ensured that our staff remained vigilant in maintaining the integrity and confidentiality of information security.
ProStack has achieved ISO 27001:2013 and the certification is an ongoing assessment by BAB (British Assessment Bureau).
To view our ISO 27001:2013 certificate, click here.
ISO 14001 – Environmental Management
To maintain this standard, we continued to implement and improve our environmental management system. We conducted regular assessments of our environmental impact, identified areas for improvement, and implemented strategies to minimise our footprint.
This included measures to reduce energy consumption, manage waste efficiently, and promote environmentally responsible practices across our operations.
ProStack has achieved ISO 14001 and the certification is an ongoing assessment by BAB (British Assessment Bureau).
To view our ISO 14001:2015 certificate, click here.
ISO 9001 – Quality Management
We focused on consistently meeting and exceeding customer expectations by conducting rigorous quality checks, implementing a feedback service to improve our products and services, and ensuring that our processes aligned with best practices.
ProStack has achieved ISO 9001 and the certification is an ongoing assessment by BAB (British Assessment Bureau).
To view our ISO 9001:2015 certificate, click here.
Over the last twelve months of hard work behind the scenes, we are proud to maintain our ISO certifications for another year!