Managed hosting typically offers most services such as infrastructure setup, maintenance administration, and 24/7 technical support. This typically includes OS updates and patching, network infrastructure and hardware management, server security such as antivirus and spam protection, and monitoring. Basically, including everything and anything server related.
This means the hosting company’s responsibility is to guarantee uptime and ensure the sites on the server are up and running without any issues. These are implemented in the SLA (Service Level Agreement) terms provided by the hosting company.
But do you require a managed hosting server?
Let’s talk about what an unmanaged server offers to identify whether this is the route you need to go down to arrange your server setup and to really understand the benefits of going for a managed hosting provider. The hosting provider is responsible for the equipment and maintaining the physical environment in which the server is kept. If you choose an unmanaged server you are responsible for the administration and upkeep of the server remotely, which includes any software updates, patching, security and also monitoring of the server environment.
Key benefits of managed hosting
It’s good to get an understanding of what manage hosting entails, but it’s vital to explore what the hosting provider actually offers. By choosing managed hosting you can gain some highly valuable benefits such as:
Risk reduction and security checks – It’s important to stay on top of your server security. Managed hosting providers offer virus scanning, spam filtering, firewall configuration and updates of OS, all vital tools needed to stay one step ahead of potential security threats.
24/7 support – When an issue arises, the technical support team would be on hand to assist and fix any problem.
Backups – Daily offsite backups are critical in the event that things do go wrong. Your hosting provider will have a backup ready and waiting to help restore your site or server.
Monitoring – Monitoring will spot any unusual activity relating to your server, offering hundreds of system metrics and alerts.
SLA – Service Level Agreements are put in place by hosting companies to ensure expectations are being managed effectively. For any circumstance that the service falls under the SLA terms, the hosting company would provide a credit.
ProStack’s managed hosting services
Take a look at what’s included in our managed hosting services to find out exactly how we can help you and your business.
Support
We operate around the clock, with 24/7 support to remediate any issues that arise instantly. We know that when things do go wrong, you need a team behind you on hand to resolve an issue in a rapid and informed way.
Monitoring
To go in hand with our support, we offer real-time monitoring to spot any problems before your customers do. Our monitoring and alerting system mean we have visibility into every part of your hosting solution. We have over 40 monitors and health checks as well as real-time and historical stats to spot common trends before they become issues.
Performance
Our environment is finely tuned to give you lightning-fast sites, and you will noticeably see the speed gains versus your old setup. This is included in our website testing phase during the migration process. As we’ll benchmark your sites to be sure you see performance improvements
Security
No more hacked sites. We provide firewalls, WAF and malware scanning tools as standard. For that additional security, we also offer Imunify360 to stay one step ahead of any emerging threat that could come your way.
Backup
We offer automatic nightly backups. This gives you the option to restore everything from a single file to a whole server, quickly and easily. We also offer 7-day retention as standard. Depending on your server environment you can use the self-service restore option within your control panel.
Spam
We run our own filtering cluster to block unwanted mail, including spam, phishing and malware threats. With our service, we make it as easy as possible by providing a single click to protect your domain and your inbox clean.
These are important factors to look into when deciding if managed hosting is right for you. As a leading managed hosting provider, your sites are in safe hands with us. Let us handle the server infrastructure so you can focus on your business. Get in touch today to explore our manage hosting options further.