How do I use Mail Troubleshooter in WHM?

WHM has a function that allows you to troubleshoot an email issue, the Mail Troubleshooter tool.

 

This feature traces an email's route from your server to a specified address in order to highlight any issues along the delivery path.

 

Step 1

Log into your WHM.

 

Step 2

Locate the Email Section. Click on the Mail Troubleshooter icon.

 

 

Step 3

Enter the email address you wish to trace, and click the Submit button. A trace map will be listed and to help you navigate through it a Map Legend is provided at the bottom of the page.

 

 

Need further assistance?

If you require further assistance please contact the ProStack team and we can help get this resolved for you! [Get in touch today!]

 

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