Domain Names

How do I purchase a new domain name?

To order a new domain name, you should first login to your [client portal] (If you cannot remember your password, there is a [password…

What Domain extensions do you offer?

How do I transfer IN a .UK domain name to Prostack?

To transfer any UK domain name (.co.uk, .uk, .org.uk, me.uk) into your ProStack account from another provider, you should first login to…

How do I transfer IN a .COM, .NET or other global domain name to Prostack?

To transfer .COM domains, and most other global domain names from another provider, you first need to ensure the following requirements…

How long does it take to complete a domain transfer to Prostack?

The time it takes for a domain transfer to complete, depends on the type of domain.   .UK Domain Names Once you've changed the IPS…

Can I extend the renewable period for my domain name?

By default, we set your domain renewal period for 1 year. If you wish to renew your domain for a longer period you can check the…

How do I change my domain nameservers?

If you have registered a domain name with us, this article will show you how to update your nameservers to point towards ProStack.…

Do I need ID protection for my domain name?

This article will explain what ID protection is, which domain type it applies to, and how you can get this added or removed from your…

How do I update my domain contact information?

You can update your Domain contact information within the [client portal] (If you cannot remember your password, there is a [password…

What does it mean when my domain has gone into the redemption period?

If you have forgotten to renew your .COM or other global domain name and it has expired, it will immediately become inactive and cease to…

Why must I have auto-renew enabled for my specific TLD domain?

Domain names from certain country-codes and specialty domain types (TLDs) require a specific renewal process.   There are some domains…

How do I check if my domain name is set to auto-renew?

To check the renewal status of your domain, please log in to your [client portal] (If you cannot remember your password, there is a…

How do I disable auto-renew for my domain name?

If you no longer require your domain name, you will need to disable the auto-renew option.   You can submit this request within your…

How do I transfer AWAY a .UK domain name from Prostack?

To transfer away a .CO.UK domain name from ProStack, you will need to update the IPS TAG of your new registrar.    You can do this by…

How do I transfer AWAY a .COM, .NET or other global domain name from Prostack?

For domain names such as .COM / .NET etc you will need to unlock the domain and request an EPP code.   You can request this information…